Corny Clouds
Legal

Privacy Policy

Your data is yours. Here's exactly what we collect, why we collect it, and how we keep it safe. No jargon, no corporate noise.

Last updated: February 2026GDPR Compliant

Introduction

Corny Clouds (“we”, “us”, “our”) operates cornyclouds.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By using our site, you agree to the collection and use of information as described in this policy. We are based in Kathmandu, Nepal and process data in accordance with applicable privacy regulations.

What We Collect

We collect the following types of information:

Account InfoName, email address, password (hashed)
Order InfoShipping address, phone number, order history
Payment InfoProcessed by Stripe — we never store card details
Usage DataPages visited, time on site, device/browser type
CommunicationsMessages sent to us via email or contact form

How We Use It

Your information is used to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Improve our website and product offerings
Send marketing emails (only with your consent)
Detect and prevent fraud or unauthorized access

Sharing & Disclosure

We do not sell your personal data. We may share your information with trusted third parties only as necessary to operate our business:

StripePayment processing
Sanity CMSOrder and customer data storage
Email providersTransactional email delivery
Analytics toolsAggregated usage insights

We may also disclose information if required by law or to protect our legal rights.

Cookies

We use cookies and similar technologies to enhance your browsing experience. These include:

EssentialRequired for the site to function (cart, session)
AnalyticsHelp us understand how visitors use the site
PreferencesRemember your settings like theme preferences

You can disable non-essential cookies through your browser settings at any time.

Data Security

We take data security seriously. Your information is protected through:

SSL/TLS encryption on all data transmissions
Hashed passwords — never stored in plain text
Payment data handled exclusively by Stripe (PCI-DSS compliant)
Access controls limiting who can view customer data
Regular security reviews and updates

No system is 100% secure. If you suspect unauthorized access to your account, contact us immediately at support@cornyclouds.com.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Opt out of marketing communications at any time
Data portability — receive your data in a machine-readable format
Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at support@cornyclouds.com.

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically:

Account dataUntil account deletion requested
Order history7 years (tax & legal compliance)
Email logs90 days
Analytics26 months (aggregated)

Contact

For any privacy-related questions, requests, or concerns, reach out directly:

support@cornyclouds.com